Returns

Kiwi Manuka ensures that all parcels are packed with bubble wrap and handled with care to ensure they arrive to you in pristine condition.

Kiwi Manuka would like to offer a worry and stress free shopping experience to our customers by offering them a 14 calendar day no questions asked return policy.

To qualify, please email info@kiwimanuka.com.hk with your order number. Ensure that the product has not been opened or tampered with in anyway and sent back to our office with the Return Authorisation Number (RMA) attached (at customer’s expense). We will not accept any returns without a RAN and the product will be sent back to you. Also, ensure that the package is carefully packed (the original packaging that it came in is best), we will not accept damaged goods in transit.